🌁 Regal Cinemas Reaches $2.5 Million Settlement Over Hidden Booking Fees
The deadline to submit a claim form is April 21, 2025, by 11:59 p.m. EST (online) or postmarked by April 21, 2025 (mail).
Movie fans who purchased tickets through Regal Cinemas' website may be eligible for a cash payout from a recently announced $2.5 million class action settlement. The settlement resolves allegations that the theater chain failed to properly disclose booking fees before ticket selection, potentially violating New York consumer protection laws.
Who Is Eligible?
You may qualify for compensation if you meet ALL of these criteria:
Purchased electronic movie tickets to a Regal Cinemas theater in New York State
Made the purchase through Regal's official website (not the mobile app)
Used the guest checkout process
Paid a booking fee
Made your purchase between July 31, 2023, and July 15, 2024
What's The Issue?
The lawsuit alleged that Regal Cinemas violated New York Arts and Cultural Affairs Law by failing to clearly disclose mandatory booking fees before consumers selected tickets for purchase. According to the complaint, this practice effectively:
Misrepresented actual ticket prices
Charged consumers more than the initially advertised prices
Violated state consumer protection laws
While Regal denies any wrongdoing, the company agreed to settle to avoid further litigation costs.
Potential Compensation
Eligible claimants can expect to receive between $5 and $25 per ticket, calculated on a pro-rata basis depending on the surcharges paid. The total settlement fund of $2.5 million will cover:
Payments to class members
Administrative costs
Attorney fees
Service award to the class representative
How To File A Claim
The process is straightforward:
Submit your claim online at the settlement website or mail a completed claim form
Choose your preferred payment method (PayPal, Venmo, Zelle, or Check)
Submit by the deadline: April 21, 2025 (11:59 p.m. EST for online claims, or postmarked by this date for mailed claims)
No proof of purchase is required for most claimants, though you may need to provide a Cinema ID if you didn't receive a direct notice. This ID can be found on ticket receipts or on Regal's website.
Important Dates To Remember
Opt-Out Deadline: February 14, 2025
Objection Deadline: February 14, 2025
Final Approval Hearing: March 5, 2025
Claim Submission Deadline: April 21, 2025
Payments will likely be distributed approximately 90 days after final approval and resolution of any appeals, meaning class members could receive compensation by late 2025 or early 2026.
What This Means For Consumers
This settlement highlights the importance of price transparency in entertainment ticketing. As online booking becomes increasingly common, this case may set a precedent for how theaters and other venues must disclose fees and surcharges upfront rather than surprising consumers later in the checkout process.
Did you purchase Regal Cinema tickets in New York during the eligible period? Will you be filing a claim? Share your thoughts in the comments below.
Important Notice About Filing Claims
When submitting a claim for this settlement, please remember:
All claims are submitted under penalty of perjury
Providing false information will result in your claim being rejected
Submitting fraudulent claims harms legitimate class members by reducing their potential compensation
If you're unsure about your eligibility, please visit the official settlement administrator's website for verification
Moms Justice provides this information as a service but is not affiliated with the settlement administration or legal teams handling this case. We may earn commissions through affiliate links contained in this post if you make purchases through them.